TASHNEX Scrap Solutions Pvt. Ltd. ("TASHNEX", "we", "us", or "our") operates India's B2B marketplace for industrial scrap and equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at tashnex.com.
1. Information We Collect
We collect information you provide directly when registering an account, posting listings, or submitting enquiries. This includes business name, contact details, GST number, and communication history. We also collect usage data such as pages visited, search queries, and device information to improve our platform.
2. How We Use Your Information
Your information is used to operate and improve the TASHNEX marketplace, facilitate transactions between buyers and sellers, send transactional notifications (enquiry alerts, listing approvals), verify supplier credentials, and comply with applicable Indian laws including GST regulations and the Information Technology Act, 2000.
3. Sharing of Information
We do not sell your personal data. Buyer contact details are shared with sellers only when an enquiry is submitted. Supplier business information (name, city, GST status) is visible to registered buyers. We may share data with service providers (email delivery, cloud storage) under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures including TLS encryption for data in transit, hashed passwords, and role-based access controls. While we take reasonable precautions, no internet transmission is 100% secure. Please use strong passwords and report any suspected unauthorized access immediately.
5. Cookies and Tracking
TASHNEX uses essential cookies for session management and authentication. We use analytics cookies (with your consent) to understand platform usage. You may disable non-essential cookies via your browser settings; however, some features may not function correctly without essential cookies.
6. Data Retention
Account data is retained for the duration of your account and for up to 5 years after closure to comply with tax and legal obligations. Enquiry records are retained for 3 years. You may request deletion of non-legally-required data by contacting us at privacy@tashnex.com.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also object to certain processing or request data portability. To exercise these rights, email privacy@tashnex.com with your registered email address. We will respond within 30 days.
8. Third-Party Links
Our platform may contain links to third-party websites (logistics providers, payment gateways). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on the platform. Continued use of TASHNEX after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related queries, contact our Data Protection Officer at privacy@tashnex.com or write to: TASHNEX Scrap Solutions Pvt. Ltd., [Address], India.